FAQ

Social Media Marketing

1. What is social media marketing?

Social media marketing is the process of using platforms like Facebook, Instagram, LinkedIn, and others to promote your business. It involves creating and sharing content, engaging with your audience, and running targeted advertising campaigns to increase brand visibility and drive sales. We also provide e-books to help businesses understand and master social media marketing.

2. What social media platforms do you manage?

We manage the following platforms to help you reach your target audience:

Facebook Business Page (No sharing to groups)
Instagram
Google My Business (A new Gmail account will be created)
LinkedIn Business Page
Threads
Pinterest
X (formerly Twitter)

3. Do I need to create the content for my social media posts?

No, you don’t need to create the content. Simply provide:

  • Your contact details
  • Your logo
  • Your product images

We will create engaging, high-quality posts and ads that align with your brand and business goals. You can also purchase our general designs—pre-made, customizable graphics that businesses can use to boost their marketing.

4. How do you measure the success of my social media campaign?

We track key metrics such as:

📊 Engagement – Likes, comments, shares, and interactions
📊 Reach – The total number of people who see your posts
📊 Conversions – Actions taken by users (e.g., website visits, purchases, form submissions)

These insights help us optimize your campaign for better results.

5. Can you guarantee specific results for my social media campaigns?

While we work hard to optimize your campaigns, we cannot guarantee specific results like sales or follower growth. Success depends on multiple factors, including the quality of your products and audience engagement.

Web Design Services

6. What is included in your web design services?

We create custom-designed websites tailored to your business needs, whether it’s a simple business website or a fully functional e-commerce store. Our services include:

Custom design
Mobile optimization
Integration of contact forms & social media links
E-commerce setup (Up to 100 products included)

7. How long does it take to complete a website?

We complete websites within 5 to 7 business days. For larger projects, we will communicate any timeline adjustments upfront.

8. Will I own the website after it is completed?

Yes, you retain full ownership of your website. However, for security and maintenance reasons, we manage the backend and hosting. We do not provide full login details to prevent unauthorized changes.

9. Do you offer e-commerce website services?

Yes! We create e-commerce websites with up to 100 product listings. Additional listings are available for a small fee. We ensure a seamless shopping experience for your customers.

10. Can I update my website after it’s built?

Yes, we offer 4 hours of maintenance per month as part of your hosting package. Additional updates beyond this will incur extra charges.

Hosting and Maintenance

11. Do you provide hosting services for my website?

Yes! Our hosting package includes 4 hours of monthly maintenance to keep your website up to date and secure.

12. How do I cancel my hosting?

We require 30 days' notice for cancellation to ensure a smooth transition and avoid disruptions to your website’s performance.

13. What is included in your website maintenance?

Updating content
Fixing broken links
Security updates
Backups & performance monitoring

Additional hours are available at an extra cost.

14. Will I have access to my website’s backend?

For security reasons, we do not provide direct backend access. However, you will have access to your hosting and domain accounts.

Graphic Design Services & Digital Products

15. What types of graphic design services do you offer?

We offer a wide range of custom and pre-made designs to help businesses stand out, including:

🎨 Logo design
🎨 Social media posts & ads
🎨 Business cards, flyers & brochures
🎨 Website graphics & banners
🎨 Packaging design
🎨 General Designs (Pre-made graphics you can purchase & use in your business)

16. How do you ensure the design matches my brand?

We collaborate with you to understand your brand’s values, colors, and message, ensuring that every design aligns with your identity.

17. Can I request revisions to the designs?

Yes, we offer a set number of revisions to ensure the final design meets your expectations.

18. Do you create social media posts and ads?

Yes! We design custom social media posts and ads that align with your marketing goals—whether it’s for a promotion, event, or ongoing engagement.

E-Books & Learning Resources

19. What e-books do you offer?

We offer exclusive e-books designed to help businesses understand and succeed in social media marketing. These resources cover topics like:

📖 Social media strategies that work
📖 How to grow and engage your audience
📖 Mastering paid ads for better results

Our e-books empower business owners to take control of their digital marketing, whether they work with us or manage it themselves.

20. Where can I purchase your e-books and general designs?

You can purchase our e-books and pre-made graphic designs directly from our website. Contact us to learn more!

At Bubble Bekkie Advertising, we don’t just manage your marketing—we help you understand it. Whether you need done-for-you services, pre-made designs, or educational resources, we’ve got you covered!

🚀 Let’s take your business to the next level!

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